For ages 21+

crickex Login — Access Your Account Easily and Securely

Phone or computer — logging in to crickex is straightforward from any device. Here you will find a step-by-step guide, how to recover your password, and advice on keeping your account secure.

SSL secured connection
Works on mobile and desktop
24/7 support in Bengali
Log in in just a few seconds

Log in to your crickex account

If you have a registered account on crickex, logging in is very simple. You can access the platform at any time with your mobile number or username and password. See the form below to get an idea — the actual login page is on crickex's official site.

After logging in, you can go directly to the cricket betting market and the live casino section. Every session runs over an encrypted connection, so your information stays secure.

Casino and betting services on crickex are for ages 21+ only.
crickex Steps to log in to crickex from mobile

Step-by-step login method from mobile

Most Bangladeshi users access crickex on a smartphone. Whether through a browser or the app, logging in is equally straightforward either way.

1

Open the crickex official website

Type the correct URL in your mobile browser or launch the app. Keep the address saved so you have it handy.

2

Tap the "Login" button

The login button is visible at the top right of the page. Tapping it will open the login page.

3

Enter your username and password

Enter the mobile number or username and password you provided during registration. Uppercase and lowercase letters are treated differently.

4

Verify the OTP (if required)

An OTP may be sent to your mobile for security verification. Enter the correct code and your account will open.

crickex login page in a computer browser

How to access crickex from a computer

Logging in to crickex from a desktop or laptop is even more convenient because a larger screen lets you see all markets and games at once.

  • Open a browser: Chrome, Firefox or Edge — any modern browser will work.
  • Enter the address in the URL bar: Type the official domain; it is better not to click links from a search engine.
  • Fill in the login form: Enter your username and password. Only use "Remember me" on a personal device.
  • Enter the dashboard: Once login is successful, the home dashboard will appear directly.
  • Log out when done: On a shared computer it is important to log out after finishing your session.

Logging in from a computer browser gives you the best experience with the live table games at crickex casino.

crickex password recovery process

Forgot your password or username?

Forgetting a password is very common. Recovering your password on crickex is straightforward — follow the steps below.

With mobile number

Click the "Forgot password?" link on the login page. An OTP will be sent to your registered mobile number. Use the OTP to set a new password.

With email

If you registered with an email address, a reset link will be sent to that email. Click the link and enter a new password.

Forgot username

Contact us via live chat. Confirm your identity with your registered mobile number or email and assistance will be provided.

Support help

If the methods above do not work, speak with the support team in Bengali via 24/7 live chat or email.

How to keep your account secure

Follow a few simple habits to keep the money and personal information in your crickex account safe. Staying alert to fake sites and phishing is more important than ever.

Use a strong password

  • Use a password of at least 8–12 characters — a mix of uppercase letters, lowercase letters, numbers and special characters.
  • Do not use your date of birth, name or "123456" as your password.
  • Change your password every few months.
  • Do not use a password from another site here.

OTP and two-step verification

  • When OTP verification is active on crickex login, a code will be sent to your mobile with each login — this provides an extra layer of protection for your account.
  • Never share any OTP with anyone — crickex support will never ask for an OTP.
  • Do not respond to OTP codes coming from unknown numbers or messages.
  • If you receive a suspicious login notification, change your password immediately.

How to spot a fake site

  • Check for minor changes in the URL — fake sites can be dangerous even when they look almost identical with just one character changed.
  • Make sure your browser shows "https" and a padlock icon.
  • Instead of clicking a link on social media, type the URL directly.
  • crickex will never ask for login details in a third-party message.

Device and session management

  • Do not use the "Remember me" option on an unfamiliar or public device.
  • Always log out after finishing, especially on a shared device.
  • Using a screen lock and fingerprint on your mobile adds to your security.
  • To learn about the account security policy, read the Privacy Policy.
crickex Solutions to crickex login problems

Need help quickly?

If a login problem is not resolved within a few minutes, get help in Bengali via crickex's 24/7 live chat. For more detailed questions, read the FAQ.

Common login problems and solutions

If you have a problem logging in to crickex, find your issue in the list below and try the suggested solution.

Problem Possible cause and solution
Says the password is wrong Check that uppercase and lowercase letters match. Keep Caps Lock off. If it keeps failing, reset your password.
Account has been locked Entering the wrong password too many times can temporarily lock the account. Wait a while or contact support.
OTP is not arriving Check that your mobile network and SIM card are active. Check your spam folder or message block list.
Page won't load Check your internet connection. Clear your browser's cache and cookies, then try again.
Can't remember username Try logging in with the mobile number or email used during registration. If that doesn't work, go to support.
Can't log in on the mobile app Update the app. Restart your device and try again. If needed, log in via a browser.

Log in and start playing on crickex

After logging in, your first deposit comes with a 120% bonus, up to ৳5,000 — wagering requirement is just 20 times. For example, deposit ৳1,000 and you get a ৳1,200 bonus, making your balance ৳2,200; to withdraw, you need to meet ৳1,200 × 20 = ৳24,000 in wagering.

Deposit easily — from just ৳200 via bKash, Nagad or Rocket. Minimum withdrawal is ৳800 and processing time is generally 30 minutes to 3 hours.

120%
Welcome bonus
৳200
Minimum deposit
৳800
Minimum withdrawal

Common questions about login

First, check the internet connection on your mobile or computer. Clear your browser's cache and cookies, then try again. Try a different browser or device. If the problem persists, let support know via live chat.

It usually unlocks on its own after 15 to 30 minutes. If it doesn't unlock, go to the "Forgot password?" option to reset your password, or contact support.

OTP verification adds extra security to your account. In some cases, if a suspicious login or a new device is detected, crickex may automatically send an OTP. Never share this code with anyone.

It is generally possible to be logged in on multiple devices at the same time, but for security it is a good habit to log out after finishing on one device.

Check the address bar in your browser to see if the correct domain and "https" are present. Fake sites are often created by changing just one character. Avoid logging in through links from social media or third parties. If in doubt, ask via live chat.

Yes, you can log in to the Android or iOS app with the same username and password. The crickex App offers push notifications and faster navigation. Download the app from the official channel.